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Mistral Studio

Support and licence

How to reach Mistral Studio, what to include in a request, and where the licence terms are.

Updated August 23, 2026 · 2 min read · Applies from version 1.0.0

Contact

Questions, bug reports and upgrade notes go to support@mistralstudio.fr — the support address for Mistral Pro, and the one written in the theme's theme.json file.

Support is handled in English and French, by the people who build the theme.

What to include

One reply is usually enough when the request contains:

  1. your HubSpot account ID (shown in the account menu, top right of HubSpot),
  2. the URL of the page concerned (published page or editor link),
  3. a screenshot of what you see,
  4. what you expected instead, and what you have already tried — the Troubleshooting article covers the most common cases.

Updates

Mistral Pro is updated through the HubSpot marketplace. Updates reach the installed theme as long as it has not been cloned; your theme settings and page content are preserved. Upgrade notes are available from Mistral Studio on request.

Licence

The theme is licensed, not sold. Purchasing Mistral Pro on the HubSpot Template Marketplace grants a non-exclusive, non-transferable licence to install and use the theme on HubSpot accounts you own or manage, to customise it for your own websites, and to create pages and content with it. You may not redistribute, resell, sublicense or publish the theme or its source files, in whole or in part.

The demo photographs and illustrations are original artwork owned by Mistral Studio, licensed for the sites you build with the theme. Third-party brand marks in the demo content are not licensed to you — see Images and brand marks.

The theme is provided "as is", without warranty of any kind. The full terms are in license.txt at the root of the theme folder (Design Tools → @marketplace → Mistral Pro).

See also